6 Ways to Navigate Tough Conversations
Navigating serious conversations can be quite difficult, especially when dealing with sensitive topics.
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Try some of the following methods to steer your difficult conversations in a healthy direction and build stronger relationships!
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1. Lead With Empathy
The most important thing in any conversation is to keep the other person's perspective in mind and consider their emotions.
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2. Build Cooperation
It's tempting to try to "win" a debate, but the conversation will always go smoother if you look for common ground and cooperation.
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3. Attack the Issue, not the Person
Personal attacks never make a difficult talk go better. Remember to focus on the issue between you rather than faults or blame.
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4. Avoid Polarizing Points
It's not always easy to keep a level head, but steering into points that will drive a wedge is counterproductive.
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5. Use Facts, But Sparingly
It's great to have factual information to back up your points, but convincing someone of your perspective takes more than flooding them with facts.
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6. Build a Growth Mindset
Giving yourself (and others) room to grow is a great building block for open-minded discussions and learning together in difficult moments.
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